Currently, we only ship via the Domestic or local courier to all Lebanese addresses.
You will receive an email confirming your order shortly after placing the order, you will also receive a tracking number and link to the local courier portal in order to track shipments.
We ship items as soon as possible, depending on the item type, please allow an average of 4-5 business days for processing and dispatching the item (after the confirmation of payment in case of a payment via Credit Card).
If we anticipate a longer lead time, it will be noted in the item description, if you have any questions about the processing or the lead time to dispatch please contact us at firstname.lastname@example.org.
Delivery within Lebanon usually takes 1-2 business days.
Return and refund Policies:
Please notify us immediately for any product defects or incomplete shipment. Also, we will be happy to return items if you think they have been misinterpreted in the listing.
You may return and claim for a refund of items within 3 days post the reception of the item. Certain items may not be returned if they have been used once (All kind of fixed wing planes).
To be eligible for a return, your item must be unused, and in the same condition that you received it. Your item must be in the original packaging.
In order to request for a return and refund, please send an email to email@example.com.
Shipping cost will be deducted from your refund amount unless the item is approved to be defective.
Orders may be cancelled and will be refunded as long as the order is not shipped, for cancellation, please send an email to firstname.lastname@example.org.
Cancellations after shipment are only possible upon approval from Bit-RC.